1. Introduction

This Cookie Policy explains how Clearmind Health (“we”, “our”, “us”) uses cookies and similar technologies on our website.

It applies to all visitors to our site and forms part of our Privacy Policy.

We use cookies to help our website function properly, improve user experience, and understand how visitors use our services — including our online ADHD assessment and treatment booking platform.

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, or tablet when you visit a website. They store information about your browsing, which can be used to improve your experience and remember your preferences.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for our website to function, such as enabling you to log in securely, complete forms, or book ADHD appointments online.

Example: Session cookies for secure login

These cannot be switched off in our systems.

3.2 Performance & Analytics Cookies

These cookies help us understand how visitors use our website, so we can improve the site and services.

Example: Google Analytics

We use these in a way that does not directly identify you.

3.3 Functionality Cookies

These cookies remember your preferences, such as language settings or your last visited page, to provide a more personalised experience.

3.4 Targeting/Advertising Cookies

With your consent, we may use cookies to deliver relevant content or ads based on your browsing behaviour.

Example: Facebook Pixel or Google Ads remarketing (if used)

4. How We Use Cookies

• Make our site work smoothly and securely
• Enable online booking and account access
• Analyse site traffic and usage patterns
• Improve our ADHD services and online experience
• Deliver relevant information and updates

5. Third-Party Cookies

Some cookies are set by third-party services we use, such as:

• Google Analytics – for anonymous site usage statistics
• Payment providers – to process secure payments for ADHD services
• Video hosting – if we embed educational ADHD videos (e.g., YouTube, Vimeo)

We have no control over these third-party cookies. You should check the relevant provider’s privacy and cookie policies for more details.

6. Your Cookie Choices

When you first visit our website, you will see a cookie consent banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences

You can also change your cookie settings at any time through your browser:

• Google Chrome
• Safari
• Microsoft Edge
• Firefox

Please note: Blocking some types of cookies may affect your website experience.

7. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

8. Contact Us

If you have any questions about our use of cookies, please contact:

Clearmind Health – Data Protection Officer
Email: services@thinkclear.co.uk
6 Stephenson Court, Fraser Road, Priory Business Park, Bedford, MK44 3WJ